← Main store, keep it in EnglishFull catalogue · same prices · same warranty — visit the main store, kept in English.
Straight warranty in Dénia, no small print
At Mobile Express Dénia (C/ Diana, 24, Local B, 03700 Dénia) we sell new and verified second-hand phones, tablets and laptops, with invoice, written warranty and same-day pickup in store. Open Mon–Sat 10–14 and 16:30–20:30. Tel 965 03 03 58.
We sell trust, not just phones. Everything in writing, with stamp, IMEI and Spanish invoice. 3-month workshop · 24-month second-hand · 3-year new.
Coverage
| Item | Coverage | Excluded |
|---|---|---|
| Repair 3 months | Part + labour with IMEI | Later drops / water / third parties |
| Second-hand 24 months | Repair / replace / refund + courtesy | Wear from use, drops |
| New 3 years | Spanish invoice · 3-year warranty | Misuse |
| Glass 3 months | 50% re-fitting | Intentional breakage |
Legal basis
For new products you choose repair or replacement; for second-hand we repair, replace or refund. During the first 2 years defects are presumed to pre-exist. Spare parts available for 10 years. Complaint forms from the Generalitat Valenciana and the Dénia consumer office at your disposal.
What Google says
Read themMy phone broke, they checked it free and told me everything. Unbeatable service, super professional.
They saved my phone after another shop left it badly fixed. Honest, they explained what it needed. They help you, not charge you. The best!
Worth buying direct, Hao’s service is great, good prices and discounts, you always leave with a gift.
How to claim
WhatsApp with invoice/IMEI. We reply within minutes.
Checked on the ESD bench. In front of you if you like.
Repaired / replaced. No endless forms.
Claim on WhatsApp. Direct, no waiting.
Reviews that bring us customers
Warranty: quick questions
How do I claim?
By WhatsApp with invoice or IMEI, or at Diana 24. We reply within minutes.
Does it cover drops or water?
No: it covers part defects and labour. Later drops, water damage or third parties are excluded.
Do I need the invoice?
The IMEI is enough, but the invoice speeds everything up. Keep it.