WRITTEN WARRANTY · IMEI + INVOICE · DIANA 24
Straight warranty in Dénia, no small print
At Mobile Express Dénia (C/ Diana, 24, Local B, 03700 Dénia) we sell new and verified second-hand phones, tablets and laptops, with invoice, written warranty and same-day pickup in store. Open Mon–Sat 10–14 and 16:30–20:30. Tel 965 03 03 58.
We sell trust, not just phones. Everything in writing, with stamp, IMEI and Spanish invoice. 3-month workshop · 24-month second-hand · 3-year new.
Coverage
| Item | Coverage | Excluded |
|---|---|---|
| Repair 3 months | Part + labour with IMEI | Later drops / water / third parties |
| Second-hand 24 months | Repair / replace / refund + courtesy | Wear from use, drops |
| New 3 years | Spanish invoice · 3-year warranty | Misuse |
| Glass 3 months | 50% re-fitting | Intentional breakage |
Legal basis
For new products you choose repair or replacement; for second-hand we repair, replace or refund. During the first 2 years defects are presumed to pre-exist. Spare parts available for 10 years. Complaint forms from the Generalitat Valenciana and the Dénia consumer office at your disposal.
How to claim
WhatsApp with invoice/IMEI. We reply within minutes.
Checked on the ESD bench. In front of you if you like.
Repaired / replaced. No endless forms.
Claim on WhatsApp. Direct, no waiting.
Warranty: quick questions
How do I claim?
By WhatsApp with invoice or IMEI, or at Diana 24. We reply within minutes.
Does it cover drops or water?
No: it covers part defects and labour. Later drops, water damage or third parties are excluded.
Do I need the invoice?
The IMEI is enough, but the invoice speeds everything up. Keep it.